Privacy Policy

1. Introduction

Happy Dog is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data in accordance with UK data protection laws, including the UK GDPR and the Data Protection Act 2018.

2. Information We Collect

We may collect and store the following information:

  • •Your name, address, email address, and phone number
  • •Details about your dog(s), including health, behaviour, and veterinary information
  • •Booking and service information
  • •Payment and invoicing details

3. How We Use Your Information

We use your information to:

  • •Provide dog walking services
  • •Communicate with you about bookings and updates
  • •Maintain records relating to your dog’s care and welfare
  • •Issue invoices and manage payments
  • •Respond to enquiries

4. Lawful Basis for Processing

We process your personal data under the following lawful bases:

  • •Contract – to provide agreed services
  • •Legitimate interests – to manage and improve our business
  • •Legal obligation – where required by law

5. Data Sharing

We do not sell or share your personal data with third parties, except:

  • •Where necessary for veterinary care in an emergency
  • •Where required by law
  • •Where you have given your explicit permission for us to share your details with a third party in order to provide services you have requested.

6. Data Storage & Security

We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access.
Your data is stored securely and only retained for as long as necessary to provide our services and meet legal obligations.

7. Your Rights

Under UK data protection law, you have the right to:

  • •Access the personal data we hold about you
  • •Request correction of inaccurate data
  • •Request deletion of your data
  • •Object to or restrict processing in certain circumstances

To exercise these rights, please contact us.


8. Cookies

Our website may use cookies to improve user experience. You can control cookie settings through your browser.


9. Contact

If you have any questions about this policy or your data, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.


Print